At SOPHYS, we are dedicated to protecting your privacy and ensuring that your personal data is managed in accordance with the Personal Data Protection Act (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website sophys.shop or interact with our services. By continuing to use our website or providing us with your personal data, you agree to the terms of this Privacy Policy.

1. Collection of Personal Data

We collect personal data that is necessary to offer you our exclusive luxury products and services. The types of data we may collect include:

• Name
• Contact details (such as email address and phone number)
• Billing and delivery information
• Payment details
• Purchase history and preferences

We may also collect data from your interactions with us via social media, email, or phone. Additionally, we collect technical data, such as your IP address and device information, when you browse our website.

2. Purpose of Data Collection

Your personal data is collected for specific purposes, including:

• Processing and fulfilling your orders
• Managing billing and delivery
• Sending you updates and promotional offers (with your consent)
• Responding to inquiries

We also use your information to improve our services and website, conduct market research, and ensure compliance with legal obligations. Our commitment is to provide you with a personalized and seamless shopping experience at SOPHYS, and your personal data helps us achieve that.

3. Disclosure of Personal Data

We may disclose your personal data to third-party service providers who assist us in delivering our services, such as:

• Delivery partners
• Payment processors
• Marketing service providers

These third parties are carefully selected to ensure they comply with data protection laws and maintain the confidentiality and security of your data. Rest assured, we do not sell your personal information to any third parties. We only share it when necessary to fulfill your requests or when legally required.

4. Data Security

At SOPHYS, we take the security of your personal data very seriously. We employ:

• Encryption
• Secure servers
• Regular security reviews

These measures help safeguard your data from unauthorized access or breaches. However, please note that no method of transmission over the internet is entirely secure, and while we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We will retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected or as required by law. When the data is no longer needed, we will securely delete or anonymize it.

You have the right to:

• Access, update, or correct your personal data at any time
• Withdraw consent to its use or request its deletion

If you wish to exercise any of these rights, please contact us at:

SOPHYS
Email: admin@sophys.store
Phone: 8812 3380
Address: Soho2 @ The Central #07-168, 12 Eu Tong Sen Street, 059819

6. Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences
• Analyze site traffic
• Provide personalized content

If you prefer not to use cookies, you can adjust your browser settings, but this may affect your ability to use certain features of our website.

7. Updates to This Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by posting the updated policy on our website. By continuing to use our website and services after these changes, you agree to the revised policy.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how SOPHYS handles your personal data, please do not hesitate to contact us at:

SOPHYS
Email: admin@sophys.store
Phone: 8812 3380
Address: Soho2 @ The Central #07-168, 12 Eu Tong Sen Street, 059819